Responsible Play Program
Set personal spend limits online or in-store to control your play. We also offer a 7-day waiting period for increasing your limit. This cooling-off period helps ensure you make thoughtful decisions about your gambling budget. You can set daily, weekly or monthly limits that work best for your circumstances.
Exclusion from Online Play
You can exclude yourself from online play for at least 180 days, during which you cannot access your account until reactivation. This self-exclusion tool is designed to help you take a break if you feel your gambling is becoming problematic. During the exclusion period, we'll also provide information about professional support services if needed.
Opt-out from Marketing Communications
When you exclude yourself from play, you will automatically stop receiving communications. Alternatively, you can opt out by contacting us. We respect your privacy and right to control what marketing materials you receive. You can choose to opt out of specific types of communications or all marketing messages entirely. Your preferences can be updated at any time through your account settings or by reaching out to our customer support team.